We will treat your property as if it is our own, taking care of all aspects of managing a tenancy.

We will:

One

Give you a realistic market rental appraisal, allowing you to start realising investment income sooner, with shorter vacancy times.

Two

Advise you on how to comply with all of the legislative requirements to ensure your risks are managed.

Three

Strategically market your property across a range of outlets including the leading websites from around Australia to attract high-quality tenants and ensure any vacancy periods are kept to a minimum.

Four

Manage all enquiries, property viewings and applications from prospective tenants.

Five

Screen prospective tenants against rigid criteria, including checking the applicant’s rental history using a nationwide database of defaulting tenants.

Six

Manage and monitor bond lodgement and rent payments using state-of-the-art software that will inform us immediately of any rent arrears.

Seven

Handle the payment of other bills such as council rates, body corporate fees, insurance, pest control and water charges if you wish.

Eight

Conduct inspections every three months and provide you with a report on the outcomes.

Nine

Be the point of contact for your tenants, who call us about a range of queries. We will then field these calls, advise the tenants of their responsibilities and options, and inform you of the request or question where applicable.

Despite our proactive management approach, issues may arise from time to time.

We highly recommend taking out landlord insurance for peace-of-mind and to ensure those unforeseeable issues don’t spiral out of hand.

In most cases landlord insurance is tax deductible. It generally covers the building and fittings and situations that may result in loss of rent, rent default, and accidental or malicious damage by tenants.

Policies vary from firm to firm and it pays to compare features and prices. Using an insurance broker or comparing policies online through a research agency such as CANSTAR may help.

Aspire agents are always happy to discuss and advise on your insurance needs. If a claim is needed we can manage all aspects required to protect your interests.

Landlords have a legal responsibility to ensure the property they are letting is safe. This includes complying with obligations concerning smoke alarms, safety switches and internal window coverings. Pools and spas must also be fenced according to strict safety standards and a pool safety certificate must be issued by a licensed pool safety inspector.

Further information about these requirements is available at Residential Tenancies Authority.

• Smoke alarms
• Safety switches
• Window coverings
• Pools

Owners of rental properties are responsible for ensuring it is safe and fit to live in.

The tenant is responsible for looking after the property and keeping it clean and free from damage.

Generally, when determining who is responsible for paying for repairs, it depends on how the damage was done.

For example, if a tenant or their guest throws something and breaks a window, they are responsible for the repair. But, if a window falls out of a frame and breaks due to a structural issue, the owner would be responsible for the repair.

Should your property require any repairs, we will always consult with you before making arrangements for repairs. For serious emergency repairs that require immediate attention (if we cannot reach you beforehand), you can rest assured that we will manage the situation and keep you updated as soon as possible. 

Further information about specific issues that might arise such as mould, damage to drains and gutters, and lawn and garden maintenance is on RTA.

We recommend regular maintenance to keep your property in top condition. Our regular inspection reports will note any items that need attention. It is often easier and less expensive to deal with minor issues, before they turn into major repairs.